It depends on the type of closure.
Timeout or temporary Deactivation (Lock) Your pending redemption will continue to be processed in the normal way. You do not need to keep your account open for the redemption to complete — it will be paid out even while your account is locked or timed out.
Self-Exclusion or permanent closure Any pending redemption will continue to be processed and paid out before the exclusion takes full effect, unless the closure is related to fraud, chargeback, or financial fraud (see below).
Closure due to fraud, chargeback, or financial fraud All pending redemptions will be cancelled immediately upon closure, and any Sweeps Coins associated with those redemptions will be handled in accordance with our Terms and Conditions. No further redemption requests will be processed.
What to do next If you have any questions about a pending redemption or a closure on your account, contact Customer Support via chat as soon as possible.