At Rolla, we’re here to help you keep your account information up to date.
Each Rolla account is limited to having one associated email to ensure security and operational consistency.
🔹 How to Update Your Email Address:
Just head to the “Customer Help” section on the left-hand menu of the platform and send us a message requesting an email address update.
For security reasons, managing multiple email addresses within a single account is not possible.
📌 What Happens Next:
Our team will guide you through the next steps and follow up with you to complete the update securely.
If your email address is no longer accessible, please contact our support team for assistance. They will require additional identity verification to securely update your details.
👉 Summary:
To change your email address, simply contact us via the Customer Help feature on the platform.
🔍 FAQs: Common Email Issues:
Why does Rolla require email verification? Email verification is crucial for account security and communication of important updates.
What if I accidentally registered with the wrong email? If the email is inaccessible, contact customer support for assistance. If accessible, simply use that email to log in or update it.
What happens if I lose access to my email? Contact support for help; identity verification will be required to make updates.