At Rolla, we take the security of your account seriously. If you suspect unauthorized access or believe your account has been compromised, it’s important to act quickly.
🔹 What to Do:
Contact our Rolla Customer Support team as soon as possible, providing as much detail as you can about the situation.
🔐 How to Keep Your Account Safe:
We recommend the following best practices to help protect your account from hacking or unauthorized access:
Avoid opening emails from unknown or suspicious senders.
Use strong, unique passwords — and update them regularly.
Never share your login credentials with anyone.
Be cautious when providing personal information.
Avoid clicking on unfamiliar or suspicious links.
Don’t use unsecured or public Wi-Fi networks.
Ensure the website address starts with https://.
Avoid storing login or payment details in your browser.
Keep your devices locked and secured.
Ignore suspicious SMS or emails and do not click on any links or provide information.
📌 Important Note:
Rolla is not responsible for losses resulting from security breaches on your device. It’s your responsibility to take appropriate precautions to safeguard your account.
👉 Summary:
If you suspect your Rolla account has been compromised or receive any suspicious messages, please contact us through the “Customer Help” button on the platform — you’ll find it in the menu on the left-hand side.