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What if I experience connection issues while playing?

If you lose connection while playing, here’s what happens:

What Happens During a Disconnection?

Contributions to the jackpot will pause until you reconnect.
Jackpot amounts remain static—they will not change until your connection is restored.

What to Do If You Get Disconnected?

  • Check your internet connection and try reconnecting.

  • Refresh your browser or restart the game.

  • If the issue persists, contact Customer Support via chat for further assistance.

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